Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Help and Support
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Shipping & Delivery
- Paint From Home.Com has taken special care to work will all of our couriers to make sure the proper precautions are taken with your products. Most delivery under normal circumstances are delivered within 5 to 7 business days. In addition Paint From Home.Com shipments are all packaged by a HAZMAT shipping certified employee to ensure all liquid coatings are shipped properly.
Privacy & Security
- Paint From Home.Com has made sure verify every one who processes any information as well as using encrypted servers. Paint From Home.Com works only with our professional staff that processes orders. We do not have any member of staff, which is incapable of processing any order of any size large or small.
Returns & Replacements
Paint From Home.Com will accept the return of any unused or malfunctioning product. Any ready mixed paint products will be accepted all credits will be given after inspection of the product. Paint From Home.Com Does not provide for return shipping and original or copy of original invoices must be provided. Paint From Home.com does not charge restocking fees unless the product was special ordered.
With the manufacturing of customs gallons of liquid coatings returns are not available. All Gallons are checked after manufacturing to unsure that the color is correct. If you were to look policy at any store that makes custom paint returns on custom products are never available. PaintFromhome.Com has made efforts to provide the customer with an added service. Custom paint returns are still not available for the simple reason that we can not be held responsible every time a customer is not happy with the color they have chosen. However if the customer is not happy with the color they have chosen and they wish to incur shipping costs Paint From Home.Com will attempt to adjust that gallon in any way possible for no added cost. In other words we will darken, lighten, tone down, brighten, add blue pink green or whatever necessary to get your color to the tone you desire. To provide this service we ask for several things.
1. The coating to be shipped back to Paint From Home.com
2. The cost of the return shipping to be provided.
3. The original or a copy of the original invoice.
4. The color name and number that would be desired. Understanding that any color cannot just be turned into any other color a gallon may only change several shades depending on the current ingredients. However by providing us with the color you now desire our color expert will do anything possible to get you to that desired shade.Payment, Pricing & Promotions
- As you may notice Paint From Home.Com strives for competitive pricing in the odd event you were to find a price below ours if you can make it available to us in most instances we will beat just about nay price.
Viewing Orders
- To view your orders please login to your account.
Help and Support
- Feel free to contact us about any issues you may have. Can’t find a product you need specialty product large deliveries there is no product to big or small to ask here. To contact us click here
